Friday, May 20, 2011

Customer Testimonial: Exceptional Work and Service

I paddle a type of sea kayak that I consider to be the safest on the high seas. I was planning a paddling trip up the coast of Australia. At the time I was planning my trip, the sea kayak I use was not available in Australia. I had to purchase the boat here & have it shipped to Aus. I looked into shipping it via air freight and couldn't find any good info. So I could either paddle it there or ship it on a slightly larger boat. I contacted Navis, and inquired about shipping my oddly shaped and delicate item. Jo Ann was quite helpful in arranging to have it shipped safely. She had a container custom built for the kayak to be quite secure. I went by the facility and it satisfied my worries. After completing the paperwork, she gave me what I would need to clear it on the other end and gave me a website where I could track the ship which I followed. When it arrived in Sydney a week early, I was able to call the receiver and arrange things to be handled and be ready for me when I got there.

Thank you Jo Ann and Jax Navis crew!
Andy Mitchell
Jacksonville, Florida




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