Hi Jo Ann,
I wanted to let you know that our dollhouse arrived in Massachusetts in perfect condition!
I wanted to thank you and your team for your excellent service and responsiveness. As you know, that dollhouse took me many hours to build and was extremely delicate. I appreciated the care and attention your team gave to thinking through how to design and build the crate and the bracing to keep it secure.
I also appreciated the way you jumped right in when there was a dispute with the local shipper regarding whether or not the hydraulic lift was included in the service. As soon as you were made aware of the problem you immediately contacted the local shipper and resolved it.
Your prices were very fair, your packing and shipping service was excellent and the human service to guide our precious cargo from end to end was extraordinary.
The next time we need to ship any goods we will call you immediately and I would be pleased to refer you and your company to others.
Harold S. Resnick
Ponte Vedra Beach, FL 32004
No comments:
Post a Comment